The Hub Global Meeting Services

The Convergence of Global Travel Experience

About Us

EIM & The Hub Global Meeting Services was envisioned, established, and is managed by experts with over 80 years of collective conference planning, incentive travel, association management, and government relations expertise. We maintain a competitive edge by attracting and recruiting accomplished experts in specific fields and retaining these professionals through a work environment that promotes cooperation, collaboration, and the free expression of ideas.

When EIM began in 1995, the hours were long and the clients were few. Now some fourteen years later, with the merger of The Hub Global Meeting Services, the hours are still long but the client roster now includes some the world's leading corporations and government agencies.

We are proud of our new company and thank our clients for their confidence and for their numerous referrals along the way that have sustained our growth and success.

 

Global Meeting Services and Logistical Support

With The Hub Global Meeting Services, you are choosing an organization that embraces the concept of teamwork. We are not just a supplier but an extension of your internal team. Your event, regardless of size is managed by our integrated network of departments who meet regularly to review every project. Everyone from the CEO to the Loading Dock Manager is included to provide updates, discuss challenges, and share creativity.

Why The Hub Global Meeting Services? By selecting us to plan, administrate, and deliver your conference or event, you can leave the details to us. Rather than juggling the additional priorities required for a special event, or adding additional administration to your workload, simply provide us with your vision, goals and specifications. We will take it from there.

We can provide your organization support in precisely those areas you find most helpful. Call on us for as much assistance as you require. We'll deliver a seamless program you will be proud of. At our core is a dedication not only to provide the services our client's need, but to execute them better than any other company.

Core Services Include:

Sourcing - Site + Destination Analysis
We have an impressive network of resources and contacts worldwide - all of which we share with you. Our partners have travelled the world investigating and working with unique destinations and properties. We have forged personal alliances with hotels, DMC's, A/V Companies and related service vendors who share our same values.

Contracting and Negotiations
Our volume buying and longtime relationships ensure you receive negotiated rates and the best conference space and accommodations, including all concessions, favorable terms (cancellation and attrition), and risk mitigation, while adhering to your corporate guidelines and policy's.

Spend Management
We develop the program budget, manage the approval process for all logistical costs, identify and negotiate cost savings opportunities with all vendors, including seasonal pricing, multi-year contracts, and destination based deals.

Program Management and Operations
The Project Manager is your single source for all aspects of the project including pre conference planning meetings, registration, and on-site delivery. Our Project Managers and partners have operated programs in most major U.S. cites and over 22 countries worldwide. On site, they liaise with all of the contracted suppliers including the hotel, food and beverage, audio visual contractors, ground transportation and event entertainment and decor.

Accounting and Post Conference Reconciliation
At The Hub Global Meeting Services we believe in an open invoice philosophy. Our billings include budget to actual reconciliation; all back up invoices from the hotel and third party vendors organized as one comprehensive invoice. On-site during your program we meet daily with the hotel accounting department and related vendors to review their billing. This review process immediately addresses any errors, ultimately speeding up the final billing to you. Prior to any billing being sent out it is reviewed and approved by one of the partners. We typically reconcile our billings within 30 days of program completion.

Data Management and Reporting
Our proprietary technology is designed and managed by our own in-house IT Department. We can customize the registration process and back end reporting to accommodate just about any request providing reporting in real time. Also, optimal data management provides your Project Manager with the necessary information to track all of the negotiated components of your event to identify savings opportunity thereby reducing overall program costs.

Green Initiatives and Environmental Sustainability

Internally and with our meetings and events we make every effort to produce green meetings and events. We accomplish the conference objectives with minimal environmental impact. In many cases, contrary to popular belief, going green saves our clients money.

The Hub: Leading With Green

Here are some of the things we suggest to every one of our clients:

Review Menus
Look at reducing portion sizes and amounts. Move towards seated meals verses buffets.

Buy Local
Ask the F & B department or off site caterer to buy local seasonal products. We include these products in our menu designs.

Ask Presenters and Organizers
To reduce handouts and pre- conference materials. Check and see if the hotel has a dedicated TV channel to have meeting information broadcasted.

Recycle
Ensure all food / beverage / conference materials is recyclable and that it is recycled.

No Plastic Water Bottles
Use pitcher water or water fountains with reusable or recyclable drinking glasses.

Composting
Many hotels F & B departments are composting. Have all leftovers composed or donated to local farmers as food.

Donate
Discuss donating excess / leftover foods to be donated to local food banks.

Incentive Travel Fulfillment

We design unique travel journeys for use by businesses for sales and dealer incentives, loyalty programs, and executive management teams for strategy meetings. We can tailor the unique journey that will deliver your groups every expectation of exploration, personal development, and most importantly recognition.

What will drive people to exceptional levels of performance or loyalty? The answer is a travel experience with the right blend of sensory and intellectual experiences. Your group is special. Its interests, talents and goals are unique. We understand that, and work to ensure that every moment and every experience is one which each person can add to their collection of extraordinary memories. Our journeys are designed to celebrate your accomplishments.

Every journey is unique, just as every group is unique. Activities and events are tailor made to the personality, interests and budget of the group.

What do you fancy? A journey through the tea terraces of the Cameron Highlands in Malaysia aboard the luxurious Orient Express. Or perhaps a cruise on an elegant private yacht through the warm, crystal clear waters of the jewel-like islands of the Maldives in the Indian Ocean. Or the opportunity to share secrets at a private dinner with a Michelin star chef in Provence.

Our horizons are only limited by one condition - the unending desire of our journey participants to share in the most extraordinary group experience.

We can make these a reality.

Meticulous planning goes into the design of every one of our programs. Experienced journey management ensures that the real thing surpasses all expectations filled with memories for a lifetime. There are some things which we take very seriously. Delivering what we promise is perhaps the first. Exceeding client expectations is certainly another. And having fun is one of the most important. Journeys must be fun. After all, isn't that what celebrations are meant to be?

Contact Us

We hope the preceding pages have spurred your interest and give you a sampling of what we have to offer. To receive additional information about our services or to schedule a meeting with one of our representatives, please feel free to contact us individually.

Mail / General Inquires

The Hub Global Meeting Services
30 S. 17th Street, 14th Floor
Philadelphia, PA 19103
+215 843 3821
GlobalMeetings@thehub.com